Cashmygold Customer Charter

At Cashmygold.co.uk we promise to help you sell your gold through our safe, secure and efficient service with a 100% satisfaction guarantee.

Our service pledge:

A simple, secure and discreet service if you need a quick and easy way to sell your unwanted or broken gold items.
Competitive prices paid with no hidden fees or extra charges for posting your items.
Jewellers with over twenty years of experience will calculate the value of your jewellery based on the scrap value of gold.
Safe transport of your goods in our secure envelopes with up to £500 worth of insurance as standard.
A cheque for your items within 24 hours of you accepting our valuation.
A ten-day cooling-off period if you are not 100% happy with our valuation of your gold.
To return your gold items free of charge within 21 days of notification if you decide Cashmygold is not for you.

Call 0800 466 10 10 for assistance.