Cashmygold Customer Charter

At Cashmygold.co.uk we promise to help you sell your gold through our safe, secure and efficient service with a 100% satisfaction guarantee.

Our service pledge:

A simple, secure and discreet service if you need a quick and easy way to sell your unwanted or broken gold items.
Competitive prices paid with no hidden fees or extra charges for posting your items.
Expert valuations from our dedicated team of jewellers who hold 20 years of valuation experience. Our team will expertly weigh your gold and test the carat to ascertain the value of your items.
Safe transport of your goods in our secure envelopes with £500 worth of insurance as standard.
A cheque for your items within 24 hours of valuation.
A ten-day cooling-off period if you are not 100% happy with our valuation of your gold.
To return your gold items free of charge within 21 days of notification if you decide Cashmygold is not for you.

Call 0800 466 10 10 for assistance.